At botaplace.com, we take fraud prevention and risk management seriously to ensure a safe and trustworthy environment for all users. This policy outlines how we detect, prevent, and respond to fraudulent activities on our platform.

We employ the following strategies to detect and prevent fraudulent transactions:

• Transaction Monitoring – We use Stripe Radar and other security tools to analyze transaction patterns and detect suspicious activity.
• Identity Verification – Sellers and buyers may be required to verify their identity with government-issued IDs.
• AI-Based Risk Analysis – Our platform uses automated risk assessment tools to flag unusual behavior.
• Account Verification – Bank details and business credentials are verified before payouts.
• Two-Factor Authentication (2FA) – We encourage users to enable 2FA for account security.

Users are prohibited from engaging in:

• Fake transactions or artificially inflating sales.
• Using stolen credit cards or unauthorized payment methods.
• Account takeovers, phishing, or hacking attempts.
• Misrepresentation of goods or services (e.g., selling fake products).
• Money laundering or unauthorized fund transfers.
• Engaging in chargeback fraud (filing false disputes).

Violators may face account suspension, legal action, and reporting to law enforcement authorities.

We may temporarily hold payments or freeze accounts if:

• A transaction is flagged for fraud.
• A seller has a high number of chargebacks or disputes
• Identity verification is incomplete or inconsistent.
• The account engages in sudden or unusual transaction activity.

Funds held for review will be released within 90 days after investigation.

• Users should report suspected fraud or security concerns to fraud.user@botaplace.com
• Our team will investigate and take action within 90 business days.

Users found engaging in fraudulent activity may face:

• Account suspension or termination.
• Funds withheld or forfeited.
• Permanent ban from using botaplace.com.
• Legal action and reporting to authorities.

Funds held for review will be released within 90 days after investigation.

We may update this policy periodically. Continued use of the platform constitutes acceptance of any revised terms.