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FAQs
We are here to answer all your questions
Botaplace is an AI-powered selling platform built to make online commerce effortless for anyone. Sellers upload a product photo and our tools generate listings, videos, and payment links instantly—no storefront or coding required.
Unlike traditional marketplaces, Bota helps sellers extend their reach beyond a single platform. whether you sell on Amazon, Etsy, or elsewhere, you can copy your product URL into Bota and instantly generate shoppable conent like AI listings, videos, and smart payment links to promote and sell across multiple social channels.
Botaplace is owned and operated by Readymade Solutions Inc., a company based in Winnipeg, Manitoba and Calgary, Alberta.
Bota offers AI-generated listings, instant shoppable videos, smart payment links, and a full dashboard for order, inventory, and shipping management.
Sellers list discounted products or services. Bo, our AI assistant, helps automate everything—from product listings to sharing. A 15% platform commission (based on original price) applies at sale.
Bo is your AI-powered selling assistant on Bota. Bo creates SEO-friendly listings, short-form product videos, and smart payment links in seconds.
Payouts are processed via Stripe Connect and typically land in your account within 1–3 business days after a successful transaction.
No extra transaction fees. The flat 15% commission covers processing, payouts, and platform services.
Buyers earn Bota Points with every purchase. Each Bota Point equals $1 and can be used to discount future purchases.
No. Bota Points are non-transferable and can only be redeemed within Botaplace.
No. Discounts are marketing incentives from sellers. Products and services must meet all listing quality and delivery standards.
During checkout, you’ll see an option to apply your Bota Points toward your purchase total.
All payments are securely processed through Stripe, using major credit and debit cards.
Applicable taxes are collected at checkout and remitted back to sellers for reporting to local authorities.
Refunds are deducted from the seller’s balance. If that’s insufficient, Stripe may charge the linked bank account.
Delays can occur due to fraud reviews, chargebacks, identity verification issues, or Stripe/bank delays (up to 90 days max).
Bota Ads let sellers boost visibility through targeted promotions, managed via the seller dashboard.
You’re charged automatically once you reach your billing threshold or on your billing cycle date.
Ads are billed via Stripe, using major credit/debit cards.
Your ad campaign will be paused until the payment issue is resolved.
Yes. Violations of our Terms of Use can result in account termination. Final payouts may be held for up to 90 days.
Payouts not claimed within 12 months may be forfeited.
log in to your dashboard and update your Stripe Connect payout settings.
Email support@botaplace.com with your request. Our team will process your closure.
Email support@botaplace.com anytime. We typically respond within 24–48 hours.
Not yet, but it’s coming soon. For now, use email for all inquiries.
You’ll find it linked at the bottom of the homepage or inside your Seller Dashboard.
Visit our website or reach out to support for onboarding help.
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